Privacy Policy.

Please read our privacy policy prior to website use:

Car Value recognises that your privacy is very important to you. We comply with the New Zealand Privacy Act 1993 (Act) and all other applicable codes, including the Credit Reporting Privacy Code, (together, Privacy Laws) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This Privacy Policy sets out how we will collect, use, disclose and protect your personal information. This Privacy Policy does not limit or exclude any of your rights under the Privacy Laws. If you wish to seek further information on the Privacy Laws, see www.privacy.org.nz.

Consent:

By accessing and using this website owned and operated by Car Value you consent to our use of your personal information in accordance with this Privacy Policy (which may be amended from time to time).

Changes to this Privacy Policy

We may change this Privacy Policy at any time by uploading a revised Privacy Policy onto the Website. The new Privacy Policy will apply from the date that we upload it onto the Website.

Overview:

This Privacy Policy explains:

What kind of personal information we collect.
Where we collect personal information.
How we use and disclose personal information.
The consequences of you not providing the personal information we request from you.
How we store personal information.
How you can access/amend your personal information.
How long we hold personal information.
Who you can contact for further information.

What kind of personal information do we collect?

We collect different types of personal information from different types of users of the Website, depending on whether you are a casual user of the Website, a registered user, or a registered user who has, via the Website, requested or supplied a service to an enquirer using Car Value's website.

For all types of Car Value website users, we may collect the following types of personal information: Your name, e-mail address, residential address, and contact telephone numbers, and your vehicle sales information.

For all users of this Car Value Website, we may also collect the following types of personal information only if you provide it to us directly via a website form or if you authorise us to obtain it through other means:

Where relevant, information which verifies your identity and other personal details.
Details about your vehicle and vehicle sale arrangement.
Simple information regarding business-operating aspects.
Intention to act on certain product or services requested through Car Value's Website.

We may also keep a record of any information that you acquire from us.

Where we collect personal information;

We collect personal information directly from you by the following means:

By enquiries or requests submitted by you through the relevant Website enquiry forms or by telephone or email regarding information about us including the service we provide.
When you register on the relevant Website as a user.
When you make an application on the provided Website form for information on specific services or products available on that website.
When you make an application on the Website to receive data from one of the Services providers, banks or insurance companies, qualified professionals or business operators linked to your enquiry.

We may also collect personal information through public sources such as local authorities.

We may collect personal information through Vehicle Info Services providers and insurance companies with whom we have a relationship (Service Partners), where you have specifically agreed to the release of such personal information to us.

We will not otherwise collect any personal information about you except when you knowingly provide it or authorise us to obtain it.

How we use and disclose your personal information;

We may use your personal information for the following purposes:

Responding to queries.
Providing you with information about us.
Providing you with our service options, as requested by you.
Providing you with information about the services we provide.
Allowing you to receive data, services or marketing proposals directly from a Trusted Trader.
Ensuring that we comply with relevant legislation and regulations in providing any services to you or providing you with access to any services that we provide.
Any other specific purpose of which we notify you, at the time the personal information is collected.

We (and our third party service providers) may use, sell, license, distribute and disclose data which we develop from personal information, provided that all personally identifiable information has been removed from that data.

We may disclose your personal information (including your identity) to a third party for the following purposes only:

Carrying out identity checks.
Conducting legal proceedings or other investigations.
Providing our services to you.
Enabling that third party to provide services to us or to you.
Where that third party is a Trusted Trader, enabling that third party to provide a customised marketing proposal to you.
Or, any other specific purpose of which we notify you, at the time the personal information is collected.

Marketing communications:

By accepting the terms of this Privacy Policy and providing us with your personal information, you agree to us using that personal information for the purpose of informing you about our products and services, and those of our Trusted Traders.

What are the consequences of you not providing the personal information we require?

You do not need to provide us with personal information, however, if you choose not to do so when requested, we may be unable to make available to you certain services or features of the Car Value Website.

How we store personal information:

We store personal information electronically. We will take all reasonable steps to ensure your personal information is safe from loss, unauthorised activity and other misuse, using generally accepted standards of security.

How long we hold personal information:

We will keep your personal information only for as long as necessary to achieve the purpose we collected it for and in all cases for such periods as we are required to in order to comply with any relevant legislation and regulations.

Who you can contact for further information:

If you have any queries about this Privacy Policy or personal information we have collected please contact us at info@carvalue.co.nz.

This Privacy Policy was updated on 25th March 2020.